Room Service Ambassador | Tulsa, OK

February 3, 2014
Array
Room Service Ambassador:
  • Primarily responsible for taking meal orders using electronic ordering devices and/or paper menus, delivering food trays to patients during hours of room service operation, assisting patient with tray as needed (moving bed-side table, opening items, etc.) and assisting with the pick-up of completed trays
  • The Ambassador will be responsible for following the St. John Way, the No Passing Zone, Hand Hygiene procedures, as well as any other initiatives that are in place
  • The Ambassador will be responsible for the Call Center and working in other areas when scheduled
  • The Ambassador will be responsible for delivery of patient snacks. Will also log food intake.Education/Experience:
  • High school diploma or GED. Minimum of 1 year of relevant customer service experience is required
  • Previous experience with patient diets and compliance for nutrition needs preferred
  • Computer experience and skills required
  •  Experience with food handling preferredLicensure/Certification:
  • Tulsa City County Health Department Food Handlers CardKnowledge/Skills:
  • Excellent customer service skills and attendance
  •  Must have excellent phone and communication skills
  •  Ability to speak, understand, read and write the English language effectively
  • Ability to work as a member of a team to accomplish department goals
  •  Must be flexible with the scheduling needs of the department. Ability to follow written and verbal directions.