The following is an example of what a follow-up letter should cover

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Following is an example of what a follow-up letter should cover:

**This article was posted by Tulsa Staffing Leaders, Trinity Employment Services

Today’s Date

Interviewer’s Name

Company Title

Company Name

Street Address

City, State and Zip

Dear Interviewer’s First Name,

I enjoyed meeting and interviewing with you regarding the customer service position on September 3, 2005.  The opportunity  you outlined sounds both challenging and rewarding and I look forward to your decision concerning a second interview.

As mentioned in the interview I have more than five years working directly with numerous customers in a high volume environment.  Through my education and experience, I have gained many skills along with an understanding of customer relations concepts and dealing with the general public.  Through my many years of experience in this field, I have held various positions from a Customer Service Representative to a Department Manager.  I think that my education and experience would compliment your company’s (list the specific company) future customer service department.

Thank you again for the opportunity to interview with (company name).  The interview served to reinforce my strong interest in becoming a part of your team.  I can be reached at (list phone number and e-mail) should you need any further information from me.



Resumes are a selling devise that professionals use to sell their skills and abilities to potential employers.  You need to think of your resume as a way to sell yourself to an employer.  So how do you do that?

Your resume is a marketing tool and should be designed to catch the attention of prospective employers, leading to an interview. Therefore, you need to develop your resume with the employers’ perspective in mind. What are they looking for? What skills or qualities do they desire? What is the most important to them? And how have you


  • Make sure your name stands out by using a larger font or bold type (just for your name).
  • In most cases, use your local address. However, you may also include a permanent address.
  • Your phone number and email address are extremely important, as an employer must be able to reach you.
  • It is common for people to use a line to separate this section of the resume from the remaining sections.





E-mail (optional):


The Objective section in the interview ultimately answers the question:  “What do you want to do?”  Take note that you do not want this statement to be more than two lines at the most.  It needs to be short, sweet and to the point.  It is necessary that the position for which you are applying for is listed in your Objective.  An employer will not take the time to assume what position/positions you are interested in.  You need to communicate that information in your Objective.


This section is designed to grab the attention of the employer.  Your Qualifications section needs to highlight what he/she will read in the body of your resume.  It is very important that you ensure that your qualifications match the type of job that you are applying for.  Remember, most employers will depend on the first ten to fifteen lines of your resume to determine whether or not they are interested.  So it is necessary that you grab their attention in this section.  You need to have at least five, and no more than seven

listed qualifications.  These qualifications should outline what the reader will read in the work experience section of your resume.


This section is for you to showcase your work history.  A few things to remember when authoring this section:

1. Do not only list the duties you performed on the job, list the things that you did well.  Sell yourself!

2. Think of all of the small details of your previous positions and try to identify keywords that help you to describe what you did in an intelligent way.  (Ex.  If you were a cashier, you were involved in cash management and auditing a cash register) Refer to the keyword list if needed.

3. Do not lie.  Always be truthful; however make sure that you sell the duties that you did perform.

4. Make sure you use the same tense throughout your resume.  I recommend that you write everything in present tense rather than past indicating that you are still capable of past skill-sets.  Example:  Do not end descriptive words in “ing” in one bullet point and, while describing the same position, end a descriptive word with “ed” in the next bullet point.  They are different tenses, conflict with one another, and it is not professional

5. Use statistical information if available.  Statistical language using numbers sounds impressive and is factual.  Employers love to hear how you improved your last company’s stats.  (Ex.  Improved production by 70 %.)

6. Always start with your most recent jobs first and work your way through your past work history.

7. As discussed earlier in the Application section, you are to list the month and the year for your dates of employment.  Not so when reporting your dates of employment in a resume.  You should only report the years you were in each position.  Example: Your last job “2001-2003”.

8. For the location section, you will only need to report the city and state that you were employed.

9. Take time to look at other resumes that have been developed in your field to see how others have explained their skill-set.  Use any language or information available that will help you sound more impressive.

10. Include only the most relevant information to that specific industry, function, or even employer. Employers do not want to spend a lot of time reading about things that do not apply to them!

11. Incorporate key words into your descriptions, but do not overuse “buzzwords”. Include enough technical terms to show your familiarity with an industry.

12. MAKE SURE TO CATCH ALL ERRORS IN YOUR RESUME. DOUBLE AND TRIPLE CHECK SPELLING AND GRAMMER. Have at least two other people review your resume.  Having errors in your resume is unacceptable for any reputable employer.


Most RecentEmployer:  _________________________________________________

Dates of employment:  _________________________ to _____________________

Location: ____________________________________

Job Title: _______________________________________________________________

Duties/Responsibilities and Accomplishments:


Employer ______________________________________________________________

Dates of employment:  _________________________ to _____________________

Location: ____________________________________

Job Title: _______________________________________________________________

Duties/Responsibilities and Accomplishments:


Employer #3:___________________________________________________________

Dates of employment:  _________________________ to _____________________

Location: ____________________________________

Job Title: _______________________________________________________________

Duties/Responsibilities and Accomplishments:


Employer #4:___________________________________________________________

Dates of employment: _________________________ to _____________________

Location: ____________________________________

Job Title: _______________________________________________________________

Duties, Responsibilities, and Accomplishments:


Identify your degree, when you expect to complete it, the school and the location of the school. Include your GPA and GMAT or GRE score only if it makes you stand out.

1st degree

Degree/diploma/professional qualification:  _____________________________

Institution that issued the degree/certification:  __________________________

Major/Subject: _____________________________

Date: ______________

2nd Degree

Degree/diploma/professional qualification: _____________________________

Institution that issued the degree/certification: ___________________________

Major/Subject: _____________________________

Date: ______________

Other relevant training

MILITARY SERVICE (if relevant):

Branch/date of discharge: _____________________________________________

Rate/Rank/type of discharge: __________________________________________


Special Honors:







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