Tulsa Medical Staffing | How to Create a Great On Boarding Experience

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You are listening to Trinity, employment’s “A” player matchmaker podcast, starring your host, and the co-founder of Trinity employment specialists, Corey mentor. Hello, and welcome back to the A-player matchmakers, where we’re always trying to find different ways to add value to job seekers and employers. And the title of this podcast is how to create a great onboarding experience for future employees because it really matters and it’s important. And right now we’re in June, we’re in this post-COVID thing here in the state of Oklahoma. I sit on a round table with other staffing firms all over the nation, and it is very clear. They are not open yet. They’re not even close there. There are some of them that have not even gone back to work yet. And they’re still working from home because everyone is so terrified of this virus. That in my opinion, well, it’s not my opinion. Just the stats say it. Wasn’t what it was. Um, according to the CDC and, and some of the other organizations, but still we have a big chunk of the country that is not working with us at our Tulsa Medical Staffing services.

Um, but I believe that it’s likely that a lot of companies are going to forget their onboarding experience. Some of the great companies already have an onboarding experience, and that might go to the wayside as they begin to bring staff back in because it’s going to be a huge rush and it’s going to happen very quickly. And I just want to be a reminder of good ideas, solid ideas, a solid foundation for an onboarding process. Many staffing firms need to work with their partners to help make sure that the employee has a good experience when they’re, when they’re beginning a job. Here’s, here’s one of the number one reasons. According to glass door organizations with a strong onboarding process, improve the new hire retention rate by 82% in productivity, over 70% in the most innovative companies, they understand this, that building an effective onboarding system.

Um, not only is it ongoing, but it’s also very imperative to retaining employees. And right now with, with COVID, the things that I’m hearing from the sharpest minds in staffing is holding on in retaining employees is going to be one of the number one things to do, because with all of the new, uh, uh, hiring that’s going to be happening, I, it, it appears it’s going to be an explosion throughout the United States, and it’s going to happen really quickly because the recession is already showing a huge rebound. We added 2.5 million jobs last week. Um, no, I’m sorry, last month into the job market with the best Tulsa Medical Staffing services. And it’s likely going to continue to increase from here. So this is going to be a very short-lived recession, which for me as a business owner in the staffing industry, that is a really, really great thing.

Um, so you know, the first few days at a job, it’s also really overwhelming for an employee and there’s so much to learn. There’s so much that’s unfamiliar there. There’s so many things that you’ve not ever done before and you’re not even started. And the good news is it doesn’t have to be uncomfortable. The first days at work, they give an employee a chance to, you know, make a new first impression. The company gets to make a first impression on the employee, hopefully in a positive way and creating a positive employee onboarding experience. It’s really just crucial. I remember when I very first started, um, my very first employee, I had no clue about this at all. This is, this is over 10 years ago now. And we, we hired someone and we brought them in. I said, okay, your job is to, uh, start hiring or start finding people and recruiting for people and the best Tulsa Medical Staffing solutions.

And they’re like, well, how do I do this? I didn’t even know to hire someone that had previous hiring experience or, um, recruiting experience. I brought in someone who had been an office manager of a staff of like three or four. So they really had no recruiting experience. Thank God almighty that she turned out to be a really great recruiter, but I didn’t do any of these things. I just set them in there and said good luck. It’s a really, really fortunate thing for me that that individual was a go-getter. She was an a player and she knew how to go ahead and get started because most likely I would have lost a really great employee with a better Tulsa Medical Staffing services. And so I believe that the glass door, um, stay is likely, is likely pretty, um, pretty high. Another statistic before we get started is, comes from so, um, HCI, and it says 58% of organizations say that their onboarding program is focused on processes and paperwork and not the overall experience.

And so it’s no surprise that 12% of employees think their organization does a great job with onboarding with way more than half focusing on paperwork and that sort of thing. And they’re missing the boat with what’s important to people. So here we have, uh, let’s see here four, five, six, seven things that I want to bring up real quick. And we’ll, we’ll run through this very quickly. Um, number one is you need to prepare for their arrival. You need to show the new hire that they are important by making sure that you are well prepared for the arrival here at Trinity with a good Tulsa Medical Staffing to assist you. We literally have a note on their desk and on an agenda for that first week. Um, ma this is how specific it gets from eight to nine. You’re going to be doing this with this person from 10. You’re going to be learning this with this person from a 10 to 12, you’re going to be sitting with this particular person and going over this, um, from 12 to one, you’re going to have lunch.

We have everything scheduled out and including just time to get to know people. And we also have, we, we also get jovial and have a good time. We want them to, we want the mood to remain light, even though we may be dealing with some really heavy issues at the time as a, as a, as an existing staff, all of the existing staff, there may be something really big going on. Um, we don’t want someone new walking into feel that so make sure the new employee, um, already has a workstation. A computer is ready not, Oh, we got to get your computer ready. Um, you know, and, and all the tools that they need are sitting there and they know that you have prepared. I think it’s really, really important, and it’s not that big of a deal to do number two, give them a tour of the office with a good Tulsa Medical Staffing service today.

Um, you want to go around and let them know who everyone is, what they do. Um, you know, kinda talk about, you know, how the office is. Um, every single time the employees around here, they’re going to take them into my office and be like, and sarcastically say, well, you don’t want to mess with him because, and then it’s a joke, but it’s light. Um, you know, you want them to know where the restroom is, where the pantry is. You know, you know, copy machine in our office should be pretty easy, but you know, a new office can be disorienting and they might not know where they can go and where they don’t like here in our office, there is a, there is a coffee shop called the mine, and they can go in there and work from there at any given time. And it’s a relaxing atmosphere with couches, a massage chair, and they can work from there if they want at any time of the day, it’s really open their sunlight in that room, whereas not all of the official offices or cubicles have a window, you know, and while, while going go while going around the office, make sure you’re introducing them to all of the new employees.

Um, there’s little chance that they’re going to remember everything, but it’s going to help them feel more comfortable when they’re approaching other people with questions and it’s going to help them to know where to go. Um, number three, train them the right way. It doesn’t have to be full-on training, but your new employee needs to learn little things like how to navigate the phone system, how to navigate your applicant tracking system for us with a great Tulsa Medical Staffing option. Um, you know, and just, don’t be afraid to start the new training on the first day. But, you know, I would, I would go as far as to say is make sure that you train until they tell you that they’re comfortable with our onboarding system. We know the ready when they start saying, I’m just ready to get going. Now, there are some people that want to get going way before they really know what’s going on, and they’re gonna make some mistakes and you want to be proactive to make sure they don’t make mistakes.

Um, but you want to start with small manageable tasks first and then assign a mentor to them, assign a go-to person so that they know who to go to, and that they’re comfortable going to that person. Um, give them a notepad also to give them a chance to take notes. And then last thing here, number seven, check on them often, just check on them often and make sure that you assign that person to check on them. Often, someone who is conscious of other people around them, there are some people that are just going to get in their zone and they’re going to take off. And they really don’t think about other people around them. Don’t assign that person to that, make sure that you get someone friendly that they’re comfortable with. And that at the first, at the end of their first day, when they go home with a better Tulsa Medical Staffing offer, someone is going to ask them, how did your first day go? And you need, you want your desire for them to say, you know what? It was really great. I think I’m going to like this place, but it’s not going to happen. If you just ignore the onboarding process. I hope that this helps any of our employers out there onboarding new employees. If Trinity can help you in any way, we would love to be able to do that. Give us a call at (918) 622-2588, or you can visit us online at Trinity employment dot.