Hi, my name is Cory Minter and I am president of Trinity Employment Specialist. Trinity is a Tulsa staffing company and we focus on staffing in the medical field for almost every position that you can imagine. We staff for medical receptionist, medical billing specialists, CPC coders. We staff for radiology techs, LPNs, RNs, medical assistants. We staff for all of these types of positions in the medical field. Basically, it is everything from a front office, a medical front office position all the way up to a nurse practitioner or a physician’s assistant.
On our business side, we focus on the accounting and banking industries and we also have a big large part of our business in the customer service arena. The areas in customer service are all in the finance kind of geared towards finance doing some collections in maintaining counts and are research analysts for accounts for some of these huge conglomerate companies that we have Tulsa staffing agreements with.
Today, I want to talk really quickly in sales or just in anything that you need to do to be great at something or just to be extraordinary in any area of your life, this one thing is a part of it. I’ve got a story then I have a point to it. I had been trying for years and years, and years to get an agreement with one of the largest conglomerate group of clinics in town in the Tulsa area. I’ve spent almost 10 years chasing this agreement.
I would slowly start building a relationship with one of the decision-makers and then they would quit. Now, I would have to just start right over. This went on for I think eight years of constantly trying to develop a relationship to where we could do Tulsa staffing for these areas. In this last week, we finally signed the agreement. It’s going to be such a huge thing for Trinity. I want to share with you some of the lessons that I’ve learned in trying to do that.
As a sales person and really just with anything in life, most things that are worth, that are just really big bucket list type items or big goals that you have set for yourself, they just are not generally going to come easy. But most Americans, they just give up all the time. When I mean most — like 90% probably will work really hard and then they’ll just get weary and they’ll stop right about here, whereas all they had to do was go here and they would have seen success.
That’s the exact same thing that’s happened with this clinic. I could have given up and had 100% reason on giving up on trying to get this account. But this is the one of the things that I’ve been trying to share with my current sales person, is that the big groups and the big accounts that you get and anything big that you do generally doesn’t come easy. It’s something that you have to consistently work for and not expect immediate results. Our society has created immediate results.
I think that maybe it started with Burger King. Remember when Burger King a long time ago in the ’80s said, “Have it your way,” and then they would make the burger your way whereas before, that all that changed, you just got that burger and you had to take everything off. Burger King’s all of a sudden like, “Have it your way.” They started the trend.
Then, we got a Layaway. Remember Layaway in the ’80s? All of a sudden, now you can get the item now and pay for it later. Everything was put on Layaway. I couldn’t even believe it. They had an entire Layaway department where they’d keep things back there. People would put all of their Christmas items on Layaway. Then later in the ’90s, it’s, “Buy now, pay later.” Yes, get it now, pay later. All of these different items in marketing schemes have trained us to expect to get everything that we want now Tulsa staffing.
I was listening to a story the other day about a hotel, it was the Ritz Carlton and it was in Las Vegas. They did a survey with the people that were waiting in line. They did this survey way back in the ’80s on when the person becomes just starting to get really frustrated that they’re waiting in line? At what point does your customer start getting frustrated when you’re waiting in line to check in? That was what they’re trying to figure out.
In the ’80s, it was about two or three minutes. They did this study last year and it was like 30 to 45 seconds. In 30 to 45 seconds, if they were waiting, then they had somebody there that was supposed to take them a drink or offer them something so that it got their mind off the fact that they’re waiting. Because we have become a society that wants everything right now and if you don’t get it right now, you’re not willing to work for it.
This is with employees. This is with all sorts of different kind of scenarios with people. Employees want a promotion right now. Sales people want the deal right now. They don’t get it, they quit. If an employee doesn’t get a promotion quick enough, it’s a lot of the millennial’s, they just quit. They go on, they move on to the next thing.
This is what happens. The people that are great and the people that are going to be really successful are going to be the people that don’t follow the norm. They are going to be the type of people that if they don’t get a promotion, they’re going to stay there and let their work history speak for itself. They’ll get paid later on because they’re going to be the only person, that there’re are going to be a small group of — They’re going to be in a group of a small group of people that have a solid work history.
I’m telling you when you are different than the norm, you are going to stand out in a big way. I want to share a story that comes in the Bible that I think many of our employees can benefit from. There’s a story in the Bible and Joshua was leading a team and they were — He was told by God to march around the city of Jericho seven times Tulsa staffing.
I am sure that when the soldiers, they come back at night, they’re telling their wife, so they was I — “What did you do?” and he’s like, “Well, I marched around the city.” And she’s like, “What? What did you–?” I’m sure that the soldiers when they came back, they were probably wondering, “Why in the world they would we march around the city?” Especially like day three, they were like, “Are you kidding me? We’re going to march around the city again?” Well, the city fell on the seventh day.
I’m sure that when they were marching around the city on the day six and nothing happens, nothing happens. Like not a crumble fell off — nothing fell off the — Nothing happened. They just kept marching. I’m sure that on day seven they were thinking, “Well, good grief. Nothing happened on day one, two, three, four, five and six. I’m sure not expecting something to happen on seven.” I’m sure that these soldiers were getting really weary on day six and on day seven, they were probably like, “Are you kidding me?”
This is a life lesson. Don’t stop on six because the individuals that have the tenacity and the fortitude to keep going regardless that they haven’t received some kind of reward immediately, but they just keep going and they’re steady and they keep going. They are, one, extraordinary and two, they are very rare. When you have the ability to keep moving despite struggle, you will be a rarity especially if you’re a millennial.
If you’re a millennial and you have a strong work history, you are going to be a rarity. People are going to start paying for commodities. You will make yourself a commodity in your market place, because you’re going to be the only one that has a strong work history. If you’re in sales, you’re going to be the only one that has deals with the big companies, because the big companies deals don’t come overnight. You can’t stop on six when you’re dealing with some of the largest places around. You have to keep going, regardless of what your circumstances are and regardless of what your struggle is. People that have this mentality win.
In a way, I’m trying to teach you how to win. I’m trying to use a Biblical story of trying to teach you how to win. But to all of our employees out there, when struggle comes, keep going. You’ll be a rarity if you do it. If you have the ability to walk with your employer through uncertain times, you will be a rarity and you’ll become a commodity. You’ll be someone that they rely on and trust on.
When you can go through a struggling and a tough time as an employee and not act crazy, but you just consistently work on the problem, you’re going to be a commodity. But most people find success when they don’t stop on six. Because a majority of everyone else is going to stop here when success is just right there. So many great things have not happened because people stopped when they’re right here and all they had to do was go here.
I hope that this encourages all of our employees today on how to find success in your job. Trinity is a Tulsa staffing company, we help people find jobs but we’re looking for people who don’t stop on six. If we can help you out at all, please give us a call. Our number is 9-1-8-6-2-2-2-5-8-8 or you can visit us online and see all of our job descriptions and see all of the positions that we’re recruiting for right now at trinityemployment.com. Thank you.
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